When it comes to working in a team, one of the most important things to keep in mind is understanding different social styles. Understanding how different people communicate and approach conflicts can go a long way in making your workplace run smoothly. One of the most popular social styles model is the DISC system. This system identifies four different social styles: Dominant, Influential, Steady and Conscientious.
Dominant people are assertive, direct and results-oriented. They are confident and not afraid of taking risks. They are impatient with delays and inefficiency. They value action, speed, and productivity. When communicating with them, it is important to be direct, concise and to the point.
Influential people are outgoing, enthusiastic and creative. They are spontaneous, flexible, and enjoy variety. They are not concerned with details and they value creativity, self-expression and fun. When communicating with them, it is important to be enthusiastic, creative and encouraging.
Steady people are friendly, supportive and cooperative. They value harmony, stability and good relationships. They are willing to compromise and avoid conflicts. When communicating with them, it is important to be friendly, supportive and to build a good relationship.
Conscientious people are logical, systematic and fact-based. They prefer to have all the information before making a decision and they are not comfortable with ambiguity. They value accuracy, precision and efficiency. When communicating with them, it is important to provide specific, accurate and precise information.
By understanding the different social styles and knowing how to adapt your communication and conflict management techniques to them, you can improve communication, reduce conflicts, and make your workplace a more positive and productive environment.